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A growing, independent MSP supporting SMEs across London and the South East are looking for a customer-focused 1 st Line Service Desk Engineer to deliver outstanding support, resolve issues at first contact wherever possible, and build the skills to progress into 2 nd Line. This is office based 4 days a week with the option to WFH on Friday's.   What you'll do Provide first-line technical support across Microsoft 365, Windows 10/11 and networking. Resolve incidents and service requests while delivering excellent customer service. Troubleshoot Microsoft 365, PCs, printers, VPNs, Wi-Fi and connectivity issues. Monitor and respond to alerts using HaloPSA, NinjaOne and Hudu. Escalate complex issues with clear diagnostics and accurate documentation.   What we're looking for At least 1 year's commercial IT support experience (MSP experience desirable). Good Microsoft 365 administration and Windows troubleshooting skills. Understanding of DNS, DHCP, TCP/IP and VPNs. Strong communication skills with a genuine customer-first attitude. A desire to learn, develop and build a career in IT.   Why join us? Independent, technically led MSP with no private equity ownership. Modern automation-first tools that let you solve problems, not just log tickets. Clear progression into 2nd Line with funded training and certifications. Annual bonus, birthday leave, Perkbox, weekly team lunches and quarterly socials. Friendly, supportive team and genuine opportunities to grow as they expand.   If you're looking for a 1st Line role where you'll learn quickly, work with modern technologies and have a clear path to the next stage of your career, we'd love to hear from you.

Business Intelligence Data Analyst Ashbourne, Derbyshire | Hybrid: 2 days office per week | £30,000-£34,000 | Permanent We're looking for a Business Intelligence & Reporting Analyst to help collect, cleanse and analyse data from multiple business systems, and turn it into clear, accurate reporting and insights. You'll develop automated dashboards and reports using Power BI, SQL and Excel , support operational, management and board reporting, and help improve data quality, governance and GDPR compliance. You'll also work with systems such as HubSpot, Xero and APIs , supporting invoicing, CRM reporting, UAT and process improvement. Key responsibilities include: Writing SQL queries and transforming datasets. Building dashboards, KPIs and performance reports. Supporting data cleansing, validation and audit processes. Identifying trends, insights and automation opportunities. Producing process documentation and supporting user adoption. About you: Strong SQL, Power BI and Excel skills. Experience in reporting, MI or BI. Good analytical and stakeholder communication skills. Interest in automation, data quality and continuous improvement.

Senior .NET C# Engineer (Contract, 3 Months, Inside IR35) Location: London (Hybrid preferred; remote considered for the right candidate) Rate: £350-£375 per day (Inside IR35) We are seeking an experienced Senior .NET C# Engineer to join a fast-paced project focused on building and enhancing data ingestion and search capabilities using Elasticsearch. Role Overview You will play a key role in designing and developing index ingestion processes that populate Elasticsearch indices. This includes working with event-driven architectures and translating incoming data into a consistent canonical model. Key responsibilities include: Building ingestion pipelines consuming data from Azure Event Hub and Kafka streams. Mapping incoming data (largely 1:1) into a canonical model, with additional metadata enrichment from Kafka sources. Leveraging and extending existing ingestion processes as templates. Developing REST APIs to support a search UI, translating requests into Elasticsearch queries. Required Skills (recent experience within the last 12 months) Strong expertise in C# / .NET development. Hands-on experience with Elasticsearch, including indexing and querying. Desirable Skills Azure services: Functions, Event Hub, Service Bus, OneLake, Cosmos DB, AKS. Experience with GitHub Actions and CI/CD pipelines. Working Arrangement While there is a preference for candidates who can attend the London office, remote candidates will be considered where skills and experience are strong. This is an excellent opportunity to contribute to a high-impact project involving modern data pipelines and search technologies within a collaborative engineering environment.