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interAct Consulting
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UX Researcher – UK Government – Remote
London | 500-525 a day
Our client, a government-funded public sector organisation, is looking for an experienced UX Researcher  to join their team on an initial 3month fully remote contract with extensions highly likely.   You'll be joining a mature agile delivery team, working alongside two UX Designers, a Junior UX Researcher and two Front End Developers. This role is heavily research-focused, with responsibility for planning and leading research activities that inform the design and development of user-centred digital services.   You'll be passionate about user research and experienced in selecting the right research methods to answer complex questions, including: Usability testing In-depth user interviews Diary studies User groups Remote research and evaluation Quantitative and qualitative research   You'll work closely with designers and developers to ensure research insights translate into effective digital experiences.   We're looking for someone with: 3-4+ years' experience in UX Research, User Research or Usability. Experience working within an agency or client-side digital environment. A strong background in agile delivery and user-centred design. The confidence to lead research planning and stakeholder engagement. Essential experience delivering research on GOV projects.   Due to the nature of the work, applicants must already have the right to work, as sponsorship or work permits cannot be provided. You will be working on Security Cleared level projects.   If you're an experienced UX Researcher looking for your next public sector contract, we'd love to hear from you.
Service Designer – UK Government – Remote
London | 500-525 a day
We've recently secured approval to support a UK Government organisation that has successfully used a service design-led approach to uncover user needs, solve complex problems, and launch new digital services. Following this success, they are looking for a Service Designer to help shape and mature their service design capability.   You'll join a multidisciplinary team of UX consultants, service designers, digital innovation consultants, project managers, solution architects, visual designers and developers. They have a strong track record of delivering award-winning digital services that meet Government Digital Service (GDS) standards.   You will: Play a key role in growing an established service design practice. Take ideas from discovery through to delivery, supported by an experienced in-house technology team. Enjoy real autonomy, working directly with senior stakeholders and civil servants from day one. Help solve meaningful public sector challenges and shape new digital services.   You'll have experience across the service design lifecycle, including user research, ethnography, workshop facilitation, journey mapping, ideation and high-level prototyping. A background in interaction or UX design is also welcome if you've developed strong research and service design skills.   You will be working on Security Cleared level projects. If you're interested in learning more, we'd be happy to arrange an informal conversation.


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