Application Support Engineer.

An Application Support Engineer / Customer Service Engineer is urgently required by established Software and Web Applications Company based in Northampton, who pride themselves on training and a great working environment. We are looking for an individual who will be joining an existing team working at the ‘front of house' fielding, logging and supporting a number of phone calls from key clients.

It is essential that you hold a professional, polite and clear telephone manor with exceptional customer service skills. You will be working and liaising with the company's key and important clients through a variety of channels including the helpdesk portal, telephone & email and be required to log all issues on the logging system for future reference.

It is essential that the successful Application Support Engineer / Customer Service Engineer will have a good understanding of computers and software including the Microsoft office suite, application support (SQL), exceptional customer service and proven experience of working in a Service Desk / Helpdesk / Support environment. This is not a mainstream support role, it is more software support based.

As you develop and learn the systems and technical knowledge required there will be progression available. Please apply now for this great opportunity with career development, a fantastic working environment, flexible and home working and so much more!